OpenERP Point of Sale: Restriction on return products from backend


For the moment, in OpenERP POS Back Order, we can return main order N times and also perform return operation on “Return Order”. Here we have improved some functionality and added new features like :

– Display Remaining Qty in main POS order
– Not allow to return which is already Returned.
– Not allow to add new product in “Return Order”
– Not allow to change product in “Return Order”

OpenERP POS Order
OpenERP POS Order

Once user will click on “Return Products” button from Main POS Order, it will open new window with all lines like below. As we can see there is no “Return Products” button available into “Return Order”.

POS Return Order
POS Return Order

This is an example that after creating “Return Order”, there are only few products exist.

POS Return Order
POS Return Order

After creating “Return Order”, we can check Remaining Qty into main POS order.

Main order after return
Main order after return

We are restricting user here for adding more quantities than what is Remaining in Main order.

Change qty error from return order
Change qty error from return order

User can not add new products into “Return Order”.

Restriction to add new line in return order
Restriction to add new line in return order

User will get following message when trying to save “Return Order” by modifying column other than “Quantity”.

Change return line
Change return line

After returning all products from Main POS Order, “Return Products” button will be disappear.

Can not return on main return order
Can not return on main return order

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OpenERP Point of Sale: Product return from POS Interface


Click here to download from Odoo Apps

Here is the video link for the same feature: Product Return from POS Video

OpenERP Point of Sale has return product facility available from order Form view. But this feature is not available in POS interface. We have implemented very important feature – “Return products from POS Interface” so user don’t require to leave POS Interface to return the products.

Below is the screen for normal SALE mode. We have created 3 different buttons to identify the order mode.
1. Sale Mode, is a normal mode
2. Missing Receipt Mode, in which if customer doesn’t have receipt but still salesman can return order so in this case only negative order will be generated.
3. Return Mode, to return the products by comparing with original order.

OpenERP POS Normal Sale Mode
OpenERP POS Normal Sale Mode

Once the order is placed, we can see barcode on receipt for that order number generated.

POS Normal Sale Receipt
POS Normal Sale Receipt

And here is the order which is generated from POS interface.

OpenERP POs Order Created
OpenERP POs Order Created

Now lets try to return the product from POS interface.
When we click on “Return Order” button, at that time this popup will open to enter order reference number.
Here in the image where we can enter order number using barcode or manually.

OpenERP POS Return Order Number
OpenERP POS Return Order Number

Once the exact order is found, then list of products will be loaded which are available in the selected order.

OpenERP POS Return Order Screen
OpenERP POS Return Order Screen

If we try to select more product quantity than selected order quantity then it will raise an warning message.

OpenERP POS Return Warning
OpenERP POS Return Warning

We can also mention any reason for returning products what customer specified.

OpenERP POS Return Payment Screen
OpenERP POS Return Payment Screen

Once we complete partial return order then we can return the same order again for remaining product quantities displayed in following screen.

OpenERP POS Order Remaining Products
OpenERP POS Order Remaining Products

Here is the order return receipt in negative if we are returning products.

OpenERP POS Order Receipt
OpenERP POS Order Receipt

In order list we can see that main order and return orders have same order numbers with positive and negative values.

OpenERP POS Order List
OpenERP POS Order List

POS Order form with corresponding values.

OpenERP POS Return Order Form
OpenERP POS Return Order Form

In “note” field, we can find reason which is entered during return products.

OpenERP POS Return Reason
OpenERP POS Return Reason